Amex Advertising

This article seems to be a bit-one sided, and even bordering on "glowing in it's praise" for an organization that really isn't a very nice company. There's no mention of the way that it carefully structures its operations so as to escape banking and financial oversight in many countries, nor is their reputation for charging merchant fees that are typically double that of other card issuers (so contrary to American Express advertising, the most common phrase that cardholders hear at point of sale is "Oh... Do you have Mastercard or Visa?") mentioned.

They also run a "report a noncompliant merchant" scheme, where cardholders are asked to "dob in" (Australian slang for report with malice) or "report" merchants that don't accept American express so that the company can turn the marketing heavies on to the "offending" retailer. These are just a few examples from my own direct experience, I'm sure there's plenty more 'dirt'. A section in this entry that tells the dark side and balances out the 'wholesome goodness' that is currently reported would be, in my view, more than appropriate.